Privacy Policy
At Ironbark Renovation Co., we are committed to protecting your privacy. This Privacy Policy explains how our online platform collects, uses, discloses, and protects your personal information in accordance with Australian privacy principles and other applicable laws.
Information We Collect
We may collect personal information directly from you when you interact with our site, for instance, when you request a quote, subscribe to our newsletter, or contact us through our inquiry forms. The types of personal information we may collect include:
- Your name, postal address, and contact details (email address, phone number).
- Details about your renovation or project requirements, preferences, and property information.
- Any other information you choose to provide to us relevant to our services.
We also collect non-personal information automatically as you navigate our site, such as IP addresses, browser types, operating systems, and website usage data through cookies and similar technologies. This data helps us understand how our site is used and to improve your browsing experience.
How We Use Your Information
The information we collect is used to:
- Provide and manage the services you request, including delivering quotes for residential renovations, commercial fit-outs, structural repairs, exterior rendering, interior design consultations, project management, heritage restorations, and bathroom and kitchen remodeling.
- Communicate with you regarding our services, promotions, and inquiries.
- Improve our website, services, and customer experience.
- Comply with legal obligations and resolve disputes.
- For internal record keeping and administrative purposes.
Disclosure of Information
We may disclose your personal information to third parties only when necessary to provide our services or as required by law. This may include:
- Service providers who assist us in our operations (e.g., IT support, marketing services), provided they adhere to strict confidentiality agreements.
- As required by law or in response to a court order or other legal process.
- To protect the rights, property, or safety of Ironbark Renovation Co., our customers, or others.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement reasonable physical, technical, and administrative safeguards to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
In accordance with Australian privacy laws, you have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccuracies in your personal information.
- Withdraw your consent for certain uses of your information, where applicable.
To exercise these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our site, and the changes will be effective immediately upon posting.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ironbark Renovation Co.
Suite 3
2847 Pacific Highway
Chatswood, New South Wales 2067
Australia